Before you call
You might try these steps to avoid a service call.

Air Conditioning Equipment:
1. Check to make sure that your thermostat is set in the “cool” position.
2. Ensure that your outdoor air conditioning unit is running:

• Check the circuit breakers in the circuit breaker box (or electrical panel), most likely mounted to an outside wall in the back of the house. Are they in the “ON” position?
• Check the outdoor unit “disconnect switch” to make sure it is in the “ON” position. The disconnect switch is located near the outdoor unit. 

3. Ensure that the blower motor in your furnace is running.  If the thermostat is in the “cool” position, the furnace (or air handler) blower should be running.

• If not, check to make sure the on / off switch at the furnace is in the “ON” position.

4. Be sure that you have changed your filter in the furnace recently.

• An extremely blocked filter can cause your outdoor air conditioning unit to shut down due to lack of proper airflow.
• Standard filters should be changed every month.

5. Check all return air grilles to make sure they are not blocked by furniture.

• Check all supply air registers to make sure they are open and blowing air. 

Gas Furnace Equipment
1. Check to make sure that your thermostat is set in the “heat” position.
2. Make sure that the temperature setting on the thermostat is set above (or higher than) the indoor temperature showing on the             thermostat.
3. Ensure that there is power to the furnace:

• Try turning the fan to “ON” using the fan switch on the thermostat to test for power to furnace.

4. Check the circuit breakers at the electrical panel to make sure they are in the “ON” position.
5. Replace the furnace filter if needed.

• All 1-inch thick furnace filters should be replaced monthly.
• If the system is running but you have not changed your filter, the filter may need to be replaced.

6. Check all return air grilles to make sure they are not blocked by furniture.

• Check all supply air registers to make sure they are open and blowing air.

​Once you have checked all of these items (as appropriate to your system), and your unit still is not working, call Quality Plumbing
        & Heating @ 419-342-6216.  We are here to serve you!
When you call 
1. Have information on your non-functioning equipment:
        What brand
        What type (Gas, oil, or electric furnace, AC, or heat pump)
        Any information you can give us on what is happening. (This helps us to know what kind of parts to bring with us)